Linda’s incisive research brings our clients illuminating insights that translate into improved patient experiences. A dynamic, versatile, expert researcher, she specializes in deep qualitative research and uses diverse methods to match each project objective. A skilled interviewer, her work spans a variety of formats including in-person, on-site, lab-based, telephone, online, and mobile.

Experience and achievements

• Over 20 years’ experience in uncovering customer and patient insights

• Has undertaken qualitative research across a diverse range of respondents from pre-schoolers to elders; craft employees to CEOs and business owners; patients, caretakers and physicians in diverse specialties, students, teachers, professors, and administrators; financial advisors and investors

• Experience spans pharmaceuticals, public health, consumer goods, financial services and more. Including working on sensitive topics in the areas of identity, sociology and culture

• Holds a BS in biology from Harvard University